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Privacy Policy for Your 4dchat Account

Our Privacy Policy explains the account, wallet and lobby data we collect when you open 4dchat in Malaysia, including Touch 'n Go, GrabPay, Boost dan FPX context.

Malaysia account dataCookie choicesWallet record handlingSupport contact paths

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How This Policy Covers Your Data

4dchat Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy sets out how we collect, use, keep and share data linked to your account, wallet activity, device access, support chats and cookie choices. We use these records to run account access, check wallet movements, verify withdrawal requests, answer your questions and keep the

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lobby working across mobile and web. When you use Touch 'n Go, GrabPay, Boost dan FPX, we receive transaction references, status updates and related account details needed to match funds to your wallet. We do not sell your personal data. We may share required records with
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service partners, payment processors, fraud checks, technical hosting teams and authorities where the law requires it. Access to the service depends on local law and is available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Reach Us About Privacy Requests

Privacy questions should reach the team that can check account records rather than general lobby chat.

ACCOUNT CARE

Data Handling Around Playtech Roulette

The Privacy Policy also covers data created while you move through game pages such as Playtech Roulette, Football Studio, Floating Dragon and Cash Rocket.

Account details

When you join, we collect details needed to create and protect your account, such as name, contact data, login records and verification status. We keep them only for valid operational or legal reasons.

Cookie controls

Cookies help remember your session, language choice and device pattern. You can adjust browser settings, but some account or wallet pages may not work correctly if required cookies are blocked.

Security logs

We record login time, device type, IP signals and account actions so we can spot unusual access. These logs help us protect your balance and investigate reports you send to support.

Payment records

Wallet activity through Touch 'n Go, GrabPay, Boost dan FPX creates references, status codes and timestamps. We use these to match deposits, check withdrawals and answer account balance queries.

Retention practice

Some records must stay for accounting, dispute handling, fraud checks or legal requests. When those reasons end, we delete, anonymise or separate data from active account systems where practical.

Change requests

You may ask us to correct inaccurate account details or explain how a record is used. We verify account control first, then respond through the contact path linked to your account.

Questions About Your Privacy Policy Rights

These answers explain how the Privacy Policy works when you open an account, make wallet transactions or contact support. They are written for Malaysia customers using our web and mobile pages. If your request involves eligibility, account access or data release, the answer may depend on local law and the records we are required to keep.

We collect account details, contact data, login records, wallet references, device signals, cookie choices and support messages. We only ask for data needed to operate your account, handle requests and meet legal duties.

Wallet data helps us match deposits, review withdrawal requests, correct balance issues and answer your questions. For Touch 'n Go, GrabPay, Boost dan FPX, we use processor references rather than asking for private payment passwords.

Yes, you can ask for a copy of personal data linked to your account. We will first verify that the request comes from you, then provide records we can release under applicable law.

Contact support and state which detail needs correction. We may ask for account verification before making the change, because contact details are used for access checks, wallet alerts and privacy replies.

We share data only when needed for hosting, payments, security checks, support tools, legal duties or dispute handling. Partners receive the data needed for their task and must protect it appropriately.

Retention depends on the record type. Account, wallet and security logs may be kept while needed for operations, accounting, disputes, fraud checks or legal duties, then deleted or anonymised where practical.

Send a privacy request through email or ask live chat to route your case. Tell us your device, browser and account contact detail so we can check cookie behaviour and respond accurately.

Privacy Policy for Your 4dchat Account

Reach Us About Privacy Requests

Data Handling Around Playtech Roulette

Account details

Cookie controls

Security logs

Payment records

Retention practice

Change requests

Questions About Your Privacy Policy Rights

01 What personal data does 4dchat collect?

02 How is my wallet data used under this policy?

03 Can I ask to see my account data?

04 How do I correct the wrong phone number or email?

05 Does 4dchat share my data with other parties?

06 How long are my records kept?

07 Who should I contact about cookies or tracking?

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